JK HOME INTERIORS T&C’s

JK Home Interiors recommends that customers read these terms and conditions carefully before placing any orders on our website. Once you tick the terms and conditions box in the basket, you are understood to have read and accepted these terms and conditions. If you have placed your order via the telephone, you have agreed to these terms and conditions. 

We & Us refer to JK Home Interiors (www.jkhomeinteriors.co.uk (our site).

DELIVERY OF YOUR GOODS

At JK Home Interiors we will always endeavour to dispatch all goods so that delivery can be made within the time frame agreed, however, we cannot be held responsible for any external factors that may affect delivery. These factors can sometimes be beyond our control. Please allow up to a maximum of 28 working days for delivery to be made.

For full details of your delivery or the delivery services we can offer, please see our Delivery Service Page 

 DISCLAIMER

We reserve the right to change prices, specifications, and displayed information without prior notice.

We JK Home Interiors have made every effort to ensure that products are shown as true to life as possible, information including images, product descriptions, product specifications, and even pricing can only be as accurate as the website, user hardware and user software allows. We recommend that customers with Bespoke products, special order items, or generally unsure about an answer to a question speak with our team first before ordering. Our friendly experts are on hand 5 days a week to answer all your questions. so, make use of our Contact facilities, If you're unsure please speak to us before ordering.

Finally, we cannot 100% guarantee a colour match for a product from an image that is displayed on our website. Graphics and displays hardware can produce slight variations in colours displayed and it’s difficult to ensure colours are accurately displayed. The appearance of finished & unfinished doors are not warranted in any event. Natural variations of texture or colour of the timber aren't considered as defects.

If you're unsure about any of the above information, please speak to our team. 07875174627

 WHAT IF AN ITEM IS OUT OF STOCK

If there is a problem with any of the stock items you have ordered, we reserve the right to send you a like-for-like product of the same value as an alternative. If this happens you will be contacted first. If there isn't any like-for-like product we can send, we will contact you and make every effort to help find you a suitable alternative option instead, failing this you will be entitled to a full refund.

With our products we often get our shipped items directly from suppliers, So we rely on regular stock updates from our suppliers to make sure our website is as accurate as possible. To avoid disappointment at the checkout, You could contact us before placing your order and we will be happy to check the stock of any items you wish to purchase.

PRICING POLICY

All products on JK Home Interiors website are priced in pounds sterling (unless an alternative currency is chosen) and include UK VAT at the current rate. 

On JK Home Interiors website there is a huge number of high-quality products and despite our best efforts, there may be a small possibility that some goods may contain some errors. Whilst we try to make every effort to ensure that mistakes are kept to a minimum, our products are hand-priced, to ensure we offer unbeatable value, but this means there may be some human error.

 If you find any information which you believe to be incorrect, please inform our team and we will have the mistake corrected right away.

 The price of any products will be quoted in your order acknowledgment email, except in cases of obvious error. If a product is incorrectly priced on the website, then we will contact you to notify you of the error, offering a solution to the issue. Where a product's correct price is lower than the price displayed on the website, we will charge the lower amount and reimburse the funds back to your account when dispatching the goods to you. If a product's correct price is higher than the price displayed on the website, then we will contact you with an offer to pay the remaining amount or will reject the order and reimburse all funds back into your account.

 Customers are only allocated one discount code per order. Discounts are not applicable for use with sale items that are already discounted/at a reduced price. This applies to all running promotions and discount codes on the website. Due to a different pricing structure issued by JK Home Interiors, we cannot accept discount codes with finance orders. If you require more information, then please contact us.

AVAILABLE PAYMENT METHODS

Payment for all goods can be made by credit or debit card via, Stripe, PayPal, Amazon Payments, or bank transfer (BACS). All these options are currently available at the checkout when you have added items to your basket. Please do not email your card details to us. Nobody from JK Home Interiors will ever request details via email and we are not responsible for the security of your details if they are sent this way. The security of your details is very important to us.

If we suspect an order to be fraudulent in any way, then we reserve the right to reject the order. We cannot refund any orders that are flagged by our system as fraudulent and will forward all details to the relevant authorities.

Credit card and Identity fraud is illegal and will lead to prosecution in all cases.

 WHAT DO I NEED TO PROVIDE WHEN I MAKE A PURCHASE?

When purchasing with JK Home Interiors, you will need to provide your mobile phone number, email address & home address. This is a requirement in case we need to reach you, from order details, to dispatch right through to payment. All statements will be sent to your email. You must provide us with the correct contact details, as any late payments may be subject to late payment fees, and we cannot be held responsible if you entered details incorrectly at the time of ordering.

HAVE YOU RECEIVED MY PAYMENT?

 if you choose to checkout as normal with a credit/debit card payment, we will confirm your order immediately. If you have made a payment but have not received your confirmation email yet never panic. You can check with us by giving us a call or emailing us at info@jkhomeinteriors to get the latest status of your order.

I’VE RECEIVED MY INVOICE, BUT NOT MY GOODS.

If your due date is near and your goods have still not arrived, Please contact us and we'll check on delivery for you. Some items are offered on longer delivery times, so this can be perfectly normal - you will be made aware if this is the case.

WHEN WILL YOUR PAYMENT BE TAKEN

Your card will be debited when your order is placed and successful, These funds are subject to the banking system and though we do not receive the funds immediately, we will still honour the order and arrange for dispatch in line with the product lead times on site.

In the unlikely event that we are unable to supply any item, you will be entitled to a full refund to your card for the full value of the order. This refund will be actioned by our Return & Refund policy.

REGISTERING WITH THE JK HOME INTERIORS

When purchasing goods online from our website, we require all customers to register a few selected details shown on the registration page. These details are used as part of our fraud screening procedures, which all orders are subject to. This helps us to protect both yourself and us from fraudulent transactions and ensures our website is 100% secure. For full details on what information is stored by us please refer to our Privacy Policy.

No card details are ever stored by JK Home Interiors

FURTHER INFORMATION

info@jkhomeinteriors.co.uk is a site owned & operated by www.urbandogmedia.co.uk. 

JK Home interiors – 6 Cruttenden Road, Great Moor, Stockport, Manchester. SK27NB

We recommend that all customers take time to carefully read and fully understand their responsibilities about these terms & conditions, as by ordering from our website, you are deemed to have accepted the responsibilities in line with these terms. 

If you have a complaint or would like to escalate an issue to the management team at JK Home Interiors, please Contact us and we'll aim to get back to you within 24 hours with a response.

Please feel free to print a copy for your own future reference.

PLEASE NOTE: THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR CONSUMER RIGHTS, COVERED UNDER THE CONSUMER CONTRACTS (INFORMATION, CANCELLATION AND ADDITIONAL CHARGES) REGULATIONS.

 Copyright JK Home Interiors

If you have any more questions, please don't hesitate to Contact us